Cybercrime
AangifteWijzer

Cybercrime
AangifteWijzer

Date:  Feb 2019
Client:  Politie Rotterdam
Role:  UX/UI Designer
Type:  Webdesign

Date:  Feb 2019
Client:  Politie Rotterdam
Role:  UX/UI Designer
Type:  Webdesign

In the third year of my study I did an project for the police of Rotterdam. The problem was that cyber crime victims do not report to the police

Problem
Everyday more and more people are victims of some form of cyber crime. Because this is still a strange and new form of crime for many people, the right knowledge about the situation that applies to them is often lacking. As a result, many victims do not know what to do in that situation and look for the right information. 

Solution
The AangifteWijzer is a web-based tool that speeds up the process of gathering information for victims of cyber crime. To get to the core of the problem, the algorithm asks questions that validate and exclude certain issues. After a series of questions, the algorithm is able to determine which crime has occurred. On the basis of this observation, the victim collects information about how the problem can be solved, which possible next steps are available and which measures can be taken for prevention. 

In the third year of my study I did an project for the police of Rotterdam. The problem was that cyber crime victims do not report to the police

Problem
Everyday more and more people are victims of some form of cyber crime. Because this is still a strange and new form of crime for many people, the right knowledge about the situation that applies to them is often lacking. As a result, many victims do not know what to do in that situation and look for the right information. 

Solution
The AangifteWijzer is a web-based tool that speeds up the process of gathering information for victims of cyber crime. To get to the core of the problem, the algorithm asks questions that validate and exclude certain issues. After a series of questions, the algorithm is able to determine which crime has occurred. On the basis of this observation, the victim collects information about how the problem can be solved, which possible next steps are available and which measures can be taken for prevention. 

MAKING A STAKEHOLDER
MAP TO IDENTIFY ALL THE KEY STAKEHOLDERS OF THE PROJECT

MAKING A STAKEHOLDER
MAP TO IDENTIFY ALL THE KEY STAKEHOLDERS OF THE PROJECT

MAKING A CUSTOMER JOURNEY TO UNDERSTAND WHAT THE TARGET GROUP GOES THROUGH

MAKING A CUSTOMER JOURNEY TO UNDERSTAND WHAT THE TARGET GROUP GOES THROUGH

MAKING A PERSONA TO HELP UNDERSTAND THE USERS NEEDS, BEHAVIOURS AND GOALS

MAKING A PERSONA TO HELP UNDERSTAND THE USERS NEEDS, BEHAVIOURS AND GOALS

 SETTING UP DESIGN GUIDELINES
SO THE WHOLE TEAM KNOWS
THE GOALS OF THE PROJECT

 SETTING UP DESIGN GUIDELINES
SO THE WHOLE TEAM KNOWS
THE GOALS OF THE PROJECT

USING CREATIVE METHODS TO COME UP WITH A VARIETY OF IDEAS & TO THINK OUTSIDE THE BOX

USING CREATIVE METHODS TO COME UP WITH A VARIETY OF IDEAS & TO THINK OUTSIDE THE BOX

DOING USABILITY TESTING
TO UNDERSTAND HOW USERS INTERACT WITH THE PRODUCT

DOING USABILITY TESTING
TO UNDERSTAND HOW USERS INTERACT WITH THE PRODUCT